We design and make our products ourselves. The repair is also done with us. We have all parts of our products in stock. The repair is usually completed within the week.
All our products and parts have a 2-year warranty against manufacturing defects. If our product breaks down within 2 years under normal use, we will repair or replace your product free of charge. There is a 10-year warranty on the housing and the coating on the exterior lighting and the interior lighting. (not on the LEDs or the protective glass)
Did you buy the product more than 2 years ago? Or is your product broken due to fall, pressure, impact or moisture damage? We are happy to solve that for you. In most cases, the repair is not covered by the warranty. In this case, costs will be charged for the repair.
You can easily replace a large part of the parts yourself (protective glass, LEDs). Contact us for this. Then you do not have to return the device and we will send the part.
NIOS nv – Lights and Forms
Contact us for the repair. Sometimes you can easily replace the part yourself and you don’t have to send it back. We will then send the part.